GloBank is the trading name of Globan Ltd – company registered in England and Wales – 12746780
Our website address is: https://home.globank.co.uk
We will collect various types of personal information from you when you use our Website or interact with us. Further details of how we use your personal data are set out below.
In this section, we have indicated with asterisks whether we need to process your personal data:
The GloBank website is used for people to understand the products and services we provide. It also allows for people to contact us from the website. When you visit to use our Website, we may need to collect from you:
You will not be able to contact us on our Website without providing this information*. This information will not be used for any other purpose, unless you subscribe to our newsletter***.
We will also collect the personal data you provide when you use our Website to:
With your agreement, we may also disclose your information to other third parties, whose products and services may be of interest to you. If we transfer your information to third parties outside of the European Union we may take steps to ensure that the third party agrees to apply the same levels of protection that apply in the UK.
Each time you visit The GloBank Website or mobile app, we may automatically collect the following information:
When we communicate with you by email, we may automatically collect the following information:
We will use the above information in order to:
GloBank will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will usually notify you and we will explain the legal basis which allows us to do so.
We will disclose your information to:
Your data is secured by encryption, firewalls and Secure Socket Layer (SSL) technology. This is industry standard encryption technology which manages the security of messages transmitted across the internet. When we receive your data, we store it on secure servers which can only be accessed by us.
Our third party data host provider uses servers located in the US to store personal data. As a result, when you use our Website, your personal information (such as your name, e-mail address, and phone numbers) will be transferred to the US which is located outside of the European Economic Area and so is not governed by European data protection laws.
The US has not been deemed by the European Commission to provide an adequate level of protection for personal data originating in the European Union.
However, we have entered into the standard contractual clauses (Model Clauses) adopted by the European Commission with OrcsWeb in order to safeguard personal data when it is accessed from outside of the European Economic Area. You can request a copy of these Model Clauses by contacting us using the details provided at the end of this Policy.
We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy when it is transferred, stored or processed in this way.
If you connect or integrate any social media services with services GloBank provide, you may receive social notifications either from us or from third party companies providing social media services on our behalf. You can manage these social notifications through changing your privacy settings on the relevant social media site or discontinuing any interaction. If you register and provide information to a forum or blog on our Website, the information you provide will be published and will be publicly available on our Website. It will not be used for any other purpose.
Any changes we make to our policy will be put on the Website and, where appropriate, notified to you by e-mail. Please check for updates from time to time.
Retention of your Data
We will only keep your personal information for as long as is reasonably required for the purpose(s) for which it was collected, as set out above in this policy and for legal purposes.
Data protection laws provide you with the following rights to:
You also have the right to object to the processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.
You will not have to pay a fee to access your personal information (or to exercise any of the other rights above). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.
Where we rely on your consent to process your personal data, for example if we need your consent to send you any direct marketing, you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please contact us using any of the details set out below in the “Contacting Us” section. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.
If you are unhappy about how your personal data has been used by GloBank please refer to our complaints policy. You also have a right to complain to the supervisory authority, which in the United Kingdom is the Information Commissioner’s Office https://ico.org.uk/, which regulates the processing of personal data.
If you have any questions about this policy, you can contact us by using the ‘Contact us’ facility on the Website or in the following ways:
By post at:
Data Protection Officer
Globan Ltd
85A Great Portland Street
London
W1W 7L
By email at: [email protected]
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